In partnership with Altitude Software, Transcom offers value-added solutions that improve the overall productivity and quality of business services.
Altitude Software (www.altitude.com) is the independent recognized leader in delivering software solutions for the contact center with its Altitude Unified Customer Interaction™ (Altitude uCI) product line.
Altitude uCI sucessfuly manages and unifies the various touch-points (voice, fax, mail, e-mail, web, face-to-face) that enterprises use to communicate with their customers, with a single and centralized platform, available at a wide range of industries, including many of the world's leading BPOs, financial institutions, telecommunications companies, utilities, and governments. Altitude Software has been granted 25+ industry awards, recognizing innovation and tangible results, including Best Predictive Dialer, Best IVR, and Best CTI Tecnology, Best Overall Suite.
Discover how Altitude uCI benefits contact centres!