Understanding existing customer needs, as well as recognizing market demand and translating market analysis into the right product or service offer, are key objectives in business.

Transcom provides market analysis and research to support clients’ operational plans, as well as lead generation and qualification. We also provide customer satisfaction surveys to identify development potential. These surveys are used in conjunction with information and product campaigns to engage new customers. Using the latest technology, we reach more people in a shorter amount of time, while maximising critical customer intelligence data.

Services include, but are not limited to:

• Market surveys 
• Database management
• Data analysis
• Lead qualification
• Data entry
• Mystery shopping