Transcom’s credit management services act in accordance with business-specific and country-specific Codes of Ethics.

Across Transcom, the following credit-management code of ethics is applied:

• All debtors must be treated in an open and respectful way at all times
• All our work must be performed in full respect and compliance with the legislation in force in the countries where we service our clients
• All our cases must be handled with the best of our skills, speed, and efficiency, focusing on delivering maximum effectiveness in the collection process
• All our clients must receive precise and timely information about their cases and payments
• All clients’ funds must be kept in special separate accounts and refunded immediately to our clients
• All information managed by Transcom is treated with a high level of confidentiality, stored safely in accordance with Data Protection laws and rules in force in the countries in which we operate