Annual Reports
Click on the thumbnails below to download the Annual Report.
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Annual report and accounts 2011
Focused on your customers
Working with our clients to strengthen their customer relationships, grow and secure their revenue streams.
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Annual report and accounts 2010
Getting closer to customers
Transcom manages what matters most to its clients. Our customer management services support profitable, long-term relationships. Our credit management services secure our clients’ revenue streams.
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Annual report and accounts 2009
Relationships. Revenue. Results.
Transcom is a global provider of outsourced customer and credit management services designed to strengthen our clients’ customer relationships and secure their revenue streams.
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Annual report and accounts 2008
Transcom is a leading provider of business process outsourcing (BPO), specialising in customer relationship management (CrM) and credit management services (CMs). Our global footprint spans 29 countries where we have 21,000 employees serving customers from 75 sites in 33 major languages.
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Our People Their Recipes and the Accounts for 2007
Transcom is a global Customer Relationship Management (CRM) and Credit Management Service (CMS) provider, delivering cost-effective solutions while optimising efficiency and quality for our clients.
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Annual report and accounts 2006
The Winning Team
With more than 13,100 people working from 54 service centres delivering outsourced solutions, Transcom is the largest customer relationship management (CRM) provider by geographical footprint in Europe.
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Annual report and accounts 2005
The Winning Team
With more than 11,700 people working from 47 service centres delivering outsourced solutions, Transcom is the largest customer relationship management (crm) provider by geographical footprint in Europe.
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Annual report and accounts 2004
The Winning Team
With 9,900 people working from 41 service centres delivering outsourced solutions, Transcom is the largest geographic customer relationship management (crm) provider in Europe.
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Annual report and accounts 2003
The Winning Team
With 8,800 people working from 40 service centres delivering outsourced solutions, Transcom is the largest geographic customer relationship management (CRM) provider in Europe.
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Annual report and accounts 2002
Europe’s Largest Geographic CRM Operator
Transcom WorldWide S.A. is the largest geographic Customer Relationship Management (“CRM”) solution provider in Europe with 30 contact centersdelivering services to 17 countries across Europe, employing over 7,700 employees providing services to over 80 clients in 38 languages.
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Annual report and accounts 2001
Managing customer relationships in 15 countries across Europe
Transcom WorldWide provides customer relationship management (CRM)solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities.
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