Transcom in Canada

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Transcom entered the Canadian market in 2007 with the acquisition of NuComm International, Canada’s largest privately held customer management service provider. 

Today Transcom operates out of 6 locations in Canada, with a total capacity of over 1,200 seats. In addition, Transcom Canada, through its innovative subsidiary, Cloud 10, manages over 1,110 home agents.

Canadian clients are also served from Transcom’s extensive range of near shore and offshore locations, including the United States and the Philippines.


Transcom Worldwide

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Transcom Canada is part of Transcom Worldwide, a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate. 

Expert at managing both customers and debt, we make a positive contribution to our clients’ profitability by helping them win customers, maintain their loyalty and secure their payments. Through our global network we can provide service in any country where our clients have customers, accessing the most appropriate skills and deploying the best communication channels in the most cost-effective locations.     

  • 24,500 people…
  • In 75 sites in 27 countries across 5 continents…
  • Making 600,000 customer contacts…
  • In 33 languages…
  • For over 350 clients…

    Every day

Canada Locations

Barrie, Ontario
110 Dunlop Street, W.
Canada L4N 4Y4
T: 1 905 323 3939

Brockville, Ontario
100 Strowger Blvd
Canada K6V 5J9
T: 1 866 232 6834 

London, Ontario
148 Fullarton St., Suite 400
Canada N6A 5P3
T: 1866 399 1415

St. Catharines, Ontario
80 King Street, Suite 300
Canada L2R 7G1
T: 905 323 3939

Sault Ste. Marie, Ontario
24 Second Line Road West
Canada P6C 2H9
T: 1 800 869 5427

Toronto, Ontario
703 Evans Ave, Suite 200
Canada M9C 5E9
T: 1 877 637 2615

Contact Us

To find out how working with Transcom could transform your customer and credit management performance.
Contact us

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