Trade Parts Specialists – the national auto parts operation established by VW Group in 2006 – is now a major national business, supplying branded parts to over 20,000 garages, independent motor traders and national body shops across the UK and turning over around £180 million a year. Its revenue flow is underpinned by a comprehensive outsourced credit control service from Transcom.
“Creating an effective credit control operation able to keep pace with this level of business growth has been a challenge that Transcom has risen to with style. They’ve worked with us from the outset to design and then implement our credit strategy. Today Transcom manages every stage of the operation on our behalf; from credit application processing and sales ledger management through to early, contingent and legal collections. Their willingness to think outside the box, coupled with their contribution to our strategic planning, makes them a true business partner.”
Ian Brown, Financial Controller, Group Services, VW Group
Find out more about our work with VW Group. Read our case study (PDF).