Transcom delivers cost-effective BPO solutions while optimising efficiency and quality for our clients in the following areas:
- Customer acquisition, retention and development
- Customer care and technical support
- Credit collection
- Debt purchase
- International credit collection
- Specialized services (CMS)
- Back-office
- Legal services
- Market research and intelligence
- CRM consulting
- Translation and interpretation
We hold customer expertise in a wide range of industry sectors including financial services, media & technology, retail, travel & leisure, and utilities.