We are an extension of your company wherever your customers are. We inform and support them, sell your products and services and ensure an efficient and successful payment process. We listen, understand and adapt to your needs and those of your customers.
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Outsourced customer contact solutions
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Customer Care: customer support, up- and cross-sales, telemarketing and sales, database management, e-mail handling, technical support
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Credit Management: invoice handling, ledger services, reminder services, amicable and legal collection, debt monitoring, debt purchase
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Additional Customer Related Solutions: Relationship Management Consulting, Interpretation services, Legal services
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Telecom, financial, travel & leisure, utility and retail expertise
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Consistent technology, organization and processes across the footprint
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We live and work by the values of: Honesty, Fun, Passion, Innovation and Excellence
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20,000 professionals
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Operations in 73 service centres in 29 countries
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Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, the Philippines, Poland, Portugal, Romania, Serbia, Slovakia, Spain, Sweden, Switzerland, Tunisia, the UK and the USA